Janice H.

I sold my buisness and transferred a portion of my services to the new owner. I've call the customer service number at least 5 times and have received different information each time. They will not remove my credit card from the file and I continued to be billed even though I have requested to cancel the service (mobile). I do not recomment this company. I also do not recommnd putting a card on file for billing because they will not remove it.

I've been a Chairish shopper for awhile and usually I am satisfied, but my latest purchase never arrived. And after going back and forth trying to get my refund, I finally had to file a fraud claim with my bank to get my refund. This is the second time I had to get a third party involved. I purchased a $2,500 French barometer and when it arrived, it was damaged through shipping. I felt it wasn't wrapped properly for such an expensive antique from the 18th century. Again, after going back and forth with Chairish and contacting the BBB, I got a refund. This has been my experience with Chairish so good luck!