Bought a headboard - it never arrived, I discovered it had been damaged in delivery and returned to supplier. I didn't have time to wait for another delivery and requested refund. The merchant refunded wowcher. 2 months after purchase I have a wowcher credit to be used within 3 months. A timescale to spend my own money WTF I want the money in my bank account. Lucky for me it's £35 some folk lose hundreds. Take your gamble that's what it is.