Janice M.

We moved into an apartment complex that had bad tasting water. I saw the commercial on TV, so I thought "here is my answer!" So in August 2019, we purchased the 4.6 Cup Zero Water Pitcher that came with a water quality meter and one filter.

Out of the box, the meter didn't work; it registered 334 on the water. The water tasted better, so I didn't worry about the meter. Over the next 11 months, we purchased 10 additional filters. Sometimes the water was better, and sometimes the water tasted so terrible that I discarded the filter and used a new one.

Contemporaneously, we had a problem with instant coffee and hot tea. When we added milk to our hot drink, it appeared like the milk curdled, and the drink would get thick. It was like we had added a thickener. We tried all sorts of things to figure out what the problem was. Never once did we even consider it might be our filtered water.

In October 2020, I put in a new Zero filter, but it had a metallic smell right out of the box. So that morning I used regular tap water. The milk didn't curdle. The light went on in my brain. It was the chemicals in the Zero filter. I tried making one more cup of instant coffee with the stinky filtered water; the milk curdled. I made a second cup with tap water; the milk did not curdle.

So my evaluation is P U.