Jannel J.

Ordered a pair of boots from AllSole, a pair of vagabond boots that were on offer, it was delivered on time, after one wear I noticed that rubber around the sole of the boots started to crumble off, so I contacted them to let them know about the fault, had to wait 5 days before they got back to me to tell that their returns team found nothing wrong as it is not a manufacturing fault, so, therefore, it is my fault as I can't walk in a pair boots properly. There was no offer of exchange or repair, I don't even think that they have a brand specialist. I wouldn't bother ordering from them again, there is something wrong with the products they sell.