I chose my plumber based on all his 5 star reviews. My experience with the plumber was not 5 star, When I submitted my review, I received emails from 'trust a trader' which I duly answered in full. I undoubtedly had a case that my experience indeed was not 5 star, but even though verified as my honest opinion, my review will never be posted. Of course not - the trader pays for the service and now I notice ONLY 5 star reviews appear on the site! I will never use such a site again.