I selected ESET when PC magazine described it as a superior security system. As a professional book editor I wanted to protect both myself and my clients from malware.
I particularly like the ability to select specific times when updates are shipped so that they don't coincide with my work hours.
I often recommend ESET and stress its flexibility and value in catching and clearing genuinely dangerous malware threats.
Because my tech knowledge is not extensive, it's important to me to have this solid backup.
Being able to have live chat help would be a great addition -- would help me understand the many tech matters, often elemental ones, that I'm not familiar with,