I've received really probing questions about why I use them as if I'm wrong to do so and it's not like I have proof of friends graduations and stuff. Just really inapproriate to ask. And I have just had a card cancelled for no reason for the second time. The first time, I received no response from customer service and I'm not expecting one now either. I'm going to be using gyft.com from now on but I'll miss the 'real money' aspect of it.