I was trying to buy a case of zero alcohol beer online and came on an ad for grocery.com. I saw they had the product that I wanted, "free" shipping, and when I saw the price, I assumed it had to be for a case. As it turned out, the price was for a 6 pack! $36.44 for a 6 pack of no alcohol beer! I know... I should have read the fine print, but I never would have thought this was the cost of a 6 pack. Anyway, when it arrived, (and not in pristine condition) I tried to return it in the original packaging and was told they do not accept returns, even though the website has a (unresponsive) link to a return portal... So I am now stuck with the most expensive zero alcohol beer in the world. Stay away - and be forewarned of their deceptive and ridiculous pricing and the no-return policy...
Hello Jason,
I am so sorry to hear that you received the wrong order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kevin