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I've had a truly positive experience trading with Capitalix. Their platform stands out for its user-friendliness and the range of tools available, which cater well to both beginners and seasoned traders. The educational resources provided have been invaluable in refining my trading strategies. Moreover, the customer support team is always prompt and helpful, addressing any queries I have swiftly. The transparency regarding fees and the security measures in place give me peace of mind while trading. Overall, Capitalix has proven to be a reliable and efficient broker that I would highly recommend to anyone looking to trade in the financial markets. I also know that when people loose money they rather assign blame then take accountability and look at their own strategy. I lost funds initially as i made stupid mistakes. They actually helped me realize what the mistakes were and made me a better trader, though i am considered a very small trader i was treated with respect and felt taken care off. Well done
Tip for consumers:
this is not my first broker I worked with and also don't think it will be my last , but compared to the others i , for now am happy with the level of professionalism i encountered.
Products used:
I opened an account for $1500 and lost6 initially & 600. i was trading on the MT4 but jumped over to the webtrader and i like that one better , is better suited for my level.
This hosting service provider is not the cheapest and does not offer the best offers; What it does provide compared to other hosting providers is the most amazing customer and technical support.
Regardless of the issues, bugs, and problems I have always thrown at them, and regardless of the time of day or night, they answered quickly, resolved the issues, and explained what the issue was.
They are undoubtedly the most skilled and professional customer service I have ever encountered.
Every representative is a true professional and extremely knowledgeable. They have saved my bacon more than once.
Products used:
dedicated server
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I have invested 921 USD in Capitalix without having know anything about it. It was my biggest...
Hello Jay, Thank you for your kind words and for sharing your positive experience with Capitalix! We're thrilled to hear that you find our platform user-friendly and our tools and educational resources valuable in refining your trading strategies. It's great to know our customer support team has been prompt and helpful, and that our commitment to transparency and security meets your expectations. We appreciate your recognition of the professionalism you've encountered with us, and we're here to support you in your trading journey, regardless of account size. We're glad the switch to WebTrader has suited you better, and we look forward to continuing to provide you with the high level of service you've come to expect. Happy trading!