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Purchased black PJ's with paw prints. The inside of the fabric is white and when you wash them the PJ's get pills (little white balls) all over it. I used lint brush to remove & washed again & same thing happened. I also bought a scarf that wasn't what I expected. Called customer service, can't return anything that the tags have been removed or not in original package. Explained these were for Christmas so all tags removed. Made no difference. Advised agent I would never purchase anything here again.
Tip for consumers:
Don’t shop here
Products used:
Pajamas, scarf, gloves
Jaye F.'s review of GreaterGood earned a Very Helpful vote
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I purchased a large $80 Dogfather windbreaker to go with a large $22 Dogfather t-shirt. The...
UPDATE They did get back to me after this review. I noticed recurring charges from Greater Good...
Dear Jaye - my apologies that you were told you could not return them. We generally make exceptions during the holidays due to situations such as what you described - removing the tags due to it being a gift. I have refunded you for both the Pajama's and the Scarf and that refund will go back to your original form of payment. We generally have a very generous return policy over the holiday's and I apologize that this was not taken into consideration in your case.