Do not be tempted by the pretty pictures in their magazines - you will never see the product in real life! Ordered two different costumes in AUGUST to ensure they would arrive by Halloween - when the package arrived, they had two of the same item in the box. Contacted them to say the wrong item was delivered, it took them 3 days to reply and instead of immediately sending the correct item, I had to take MY time to MAIL them back the WRONG costume and include on the slip that it was wrong. Fast forward TWO FULL WEEKS since I mailed that item back -- they contact me to say the originally ordered item is now unavailable! Infuriating and extremely disappointed. Order at your own risk - they do not care about their customers. I will never order from them again and I am reporting this review to as many sites as possible.