There's NO excuse for poor customer service. Even an apology. I work for a successful company and we only have 4 people and yet we ALWAYS respond. And if we are delayed we APOLOGIZE and offer something as a sincere apology!
Tip for consumers:But from qvc instead
Jay L.'s review of Lug earned 8 Very Helpful votes
“And it's still the same! Never ever will use the Lug site again”
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