The shopping experience was very simple and the site was easy to navigate. The customer service at Lila Beauty has also been great - I had a minor issue to do with codes at checkout and they were extremely quick to respond and resolved the issue straight away in a very kind manner. Thank you very much!
Reason I chose this business:
I had been looking at other sites that offered similar Korean beauty products to compare, however I was very impressed with the Lila Beauty range including product details, customer reviews as well as the affordable prices.
Reason I chose this product:
I want to take more care in my skincare routine and I have been doing some research about the benefits of Korean skincare products. As this is my first time ordering, I opted for some of the more affordable products with popular reviews. There were also a few products out of stock unfortunately which I would have preferred to buy. Nonetheless, I’m still pleased with my choice and will wait for them to restock the other ones for future purchases :)
The shopping experience was simple, however, on checkout I could not avail of my 10% first customer promotion as advertised upon first entering the site (or any of the other promotions - even though my cart was at the minimum spend to avail of them which was a bit confusing) Just a bit disappointed in that matter but other than that it was okay
* Lila Beauty attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond