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Jay R.

Milwaukee, Wi

Contributor Level

Total Points
160
0
1

2 Reviews by Jay

American Express

  • American Express

“Amex - not a good value”
2/17/24

Very disappointed with the lack of customer service. Today I was placed on hold for nearly 10 minutes and then transferred three times. I received a notice of a new $150 membership charge—I will not be renewing as there are other more attractive card offers with more customer-friendly fees, rates, and service.

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Amtrak

  • Amtrak

“Abysmal”
8/10/23

Failed to deliver on my low expectations. The site is less than helpful - does not respond to simply itinerary requests and injects frustration into travel planning.

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