Jazmin C.’s Reviews of Sammy Dress & more

Jazmin's Profile

Review 1
First Reviews
0
Votes 4
Thank Yous 0
Fans 0
Profile Views

186

Contributor Level

Total Points

104

Sammy Dress

Prom Dresses

“I paid for expedited shipping but that's not what I got”

2/28/16

Here's my order number MMS************** I paid on expedited shipping but for some reason they gave my package to a company call International Bridge who doesn't not do expedited shipping it's a company that cheaper and slower for what I was told from a agent there and I have not received my package and the live chat and phone number provide doesn't help cause all they do is tell you to email them with no avail I'm just happy I paid thru PayPal so I can file a dispute and get my money back I order from dresslink a while ago and only issue I had was the clothes didn't fit I also paid for expedited shipping and got my package the week after I order it cause they used fedex

Comments (0)
490K Views

Helpful (4)

Thank you

sammydress h. – Sammy Dress Rep Over a year old

Dear Jazmin，
Thank you for letting us know your experience.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
About this delivery issue, we need to verify it at first.
If we made a mistake, please rest assured that we would try our best to assist you and fix it.
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your cooperation in advance.
Sammydress Customer Service
http://www.sammydress.com/