Julie B.

I got the Winchester design back in December 2021, because I'd been wanting to get the symbol as a permanent tattoo, but I wasn't sure where I wanted to put it, so being able to get multiple, and figure out the perfect placement was awesome! Probably gonna get the Winchester again (along with other fandom tattoos) and test out collarbone placement like they did in the show!

I got a coupon for a free movie ticket from IHOP (Spent $30 at IHOP and submitted my reciept as per IHOPs rules for the coupon). Unfortunately the time I used the ticket (plus 3.10 of my own money to upgrade it to a 3D ticket) conflicted with a family member's schedule, so I wouldn't be able to make it as I am unable to drive. I tried to contact fandango customer service the day before the movie ticket was scheduled for (as per Fandango's refund/exhange rules) and was told by the customer service rep to wait on a call back to see whether or not they'd be able to change my ticket time. While waiting on the call back, I missed the movie entirely. After calling in to customer service multiple times, being taken in verbal circles and treated VERY rudely and hung up on by a second rep, I was told by the second and even a THIRD rep that there was no way to refund or exchange the ticket since it was purchased with a coupon, even though I only missed the movie because of the first rep never getting back to me or leaving a note in their system to do so. They even tried to shift the blame onto me by asking why I didn't call them again before the movie time had passed, even though I was waiting on THEM to call ME. I even had to go through my bank to get the extra 3.10 I spent back, since they were refusing to refund anything!

TLDR: Be careful with deal coupons from external companies, as Fandango will not accept responsibility for them, and do nothing but push the blame off on you! Had to go through my bank to get the extra money spent back.