- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Amended review: Keepsake Quilting reached out to me and has promised to make it right. I appreciate very much that they apologized and are sending my order right away.
Original Review: This company sells fabric they don't have! I ordered on 5-1-20. When I didn't get a shipping notice, I contacted them on 5-18, and they told me it would be shipped on or before 5-27. I heard nothing for another 3 weeks, so I contacted them again today. I was told their manufacturer had to shut down due to the covid virus and it would not be shipped until July. This fabric that they sold me SIX WEEKS AGO is not even in this country! And rather than let me know about any of these "unavoidable delays," they ignored their obligation.
The website is pretty, but the business practices are as shady as can be!
J hasn’t received any votes.
J hasn’t received any thanks yous.
J doesn’t have any fans yet.
J isn’t following anybody yet.
Empty.
This site has a wonderful selection of kits, fabrics, and patterns for every type of quilting....
Hi Julie,
We are deeply sorry for both the lack of communication and the delay on your order. In these uncertain times with COVID-19, we experienced delays that were totally out of our normal day to day. We try to keep our website updated when a manufacturer experiences an issue. We hope you try us again and we know it will be a different experience.
We hope you and yours are safe and well,
Christine at Keepsake Quilting