Ordered some silver coins on December 1 and was told 2-3 weeks, called and now it's 4-6 weeks. Asked about refund policy and they said there would be a return penalty. WHAT? Never recieved it how can they assess a return penalty. Definitely going to contact Florida AG office. These people also refused to tell me how large or small a company they are/were. Judging on some of the other single star posts, will not do business with them again. Very disappointed! Stay from these guys.