Jeanette A.

I order a jacket last month and put in my measurements and noted that I was a woman (it was labeled as a man's jacket). Great looking jacket when it arrived. I checked the measurements when they arrived and all but 1 match, the biceps. Leather cult admitted that they added 4.5 inches to my measurement of the bicep area. What I received was a leather jacket with baggy arms, Looks like I'm a kid wearing my dads jacket in that area. They offered me a $15 gift certificate to reorder the jacket.
$15 in leather cult money is unacceptable. Why should I have to shell out another $180 plus tax (minus 15 lol) because they added inches to my measurement without informing me? Doesn't seem right. I wrote back and hope they will make things write in an adequate fashion. It's one thing if my measurements were off, but for them to admit that they added to one of my measurements without telling me?

It will cost me $75 to have a leather alteration made here in the Los Angeles area, and I hope they will cover that or send me a new jacket.

Fingers crossed that leather cult customer service will match the beauty of the jacket. Stay tuned for an update.

Thanks
Jeanette Aguilar