Jeanie C.

This is my first time ordering from them, and I am impressed. I placed an order Monday afternoon. I messed up the zip code on my order and e-mailed them. It was after they had closed, but I received a response the very next morning confirming that they had corrected it. Also received shipping information. My package arrived on Thursday. I'll be ordering from them again.

WHEN YOU GET THE TRACKING INFORMATION FOR YOUR PACKAGE, CHECK TO MAKE SURE YOUR ADDRESS INFORMATION IS CORRECT! I purchased my wig with PayPal, which has my correct shipping address information. My shipping and billing information is the same. I have been checking on the status of my package throughout the week. I see that my package is finally in NV today. Instead of it being on a truck in Vegas, I see that it is on a truck in Henderson. This makes no sense, as Henderson is about a 25 minute drive from me. I check the address on the tracking information, and I find the problem. Wigtypes used my apartment number as part of my street number. This is why my wig is on a truck in the incorrect city. I had to call FedEx, so that they could have my package dropped off at one of their building locations, instead of being delivered to a non-existent address and sent back to Wigtypes. THIS IS PROBABLY WHY PEOPLE AREN'T RECIEVING THEIR PACKAGES! Wigtypes is putting the wrong address on the orders, taking people's money, knowing full wel that the item is going to be returned to them as non-deliverable. Pay attention, ladies!