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Jeanine S.

Contributor Level

Total Points
80

1 Review by Jeanine

  • Planet Express

7/15/20

This company is amazing. I wish I didn't hassle friends and family the last 2 years to box stuff up for me, this company does an A+ job. I have now had 6 boxes (hundreds that they have consolidated) shipped to me in SE Asia. I ordered lots of expensive marine parts, electrical equipment, some liquids, lubricants, etc. Most have been very expensive items. If I had a complaint or a concern, someone has emailed me back within 8 hours, EVERY time, and there's a 12 hour time difference! All packages have arrived undamaged and packed efficiently. Their website is super easy to use and you can choose how much of the original packaging you want shipped/consolidated. I give 5 stars to their customer service department, shipping department, their website, and their expenses. The only slight criticism I could make is that once in a while, one of the photos is cut off and I cannot tell what it is. But, there are 3 photos taken of every package so it hasn't affected me. I paid $50 annually when I signed up, and chose Oregon. I have been a customer for 5 months.

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