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Jeanne K.

1
Level 1 Contributor
Santa Barbara County, United States

Contributor Level

Total Points
244

3 Reviews by Jeanne

  • Premier Bank Card

2/22/24

The interest rate of 36%, plus junk fees to penalize people who are desperate enough to borrow a mere $600 with a $95 initiation fee plus another $79 annual fee, $49 every year after with additional monthly fees of almost $9 after year one...do the math. You'd do better with the Mob...at least they're up front about predatory lending. DO NOT ENGAGE...whoever allows them to get away with this simply b/c they state the terms and conditions is just as culpable. Congress allows this? The consumer affairs dept. doesn t warn people off? Who is Premier s lobbyist? I d like THAT salary.

Tip for consumers:
Avoid them even if you are desperate.

Service
Value
Quality
  • MetroMile

5/16/23

I hate Agero, your cheap-out roadside assistance subcontractor. They lost many contracts with local vendors who provide more prompt service. I hate that I cannot reach a customer service rep anymore directly. Don't palm me off on chatbox...it's ridiculous and ineffective. God forbid I need help beyond a flat tire or battery charge. You are cheaper because I am frugal with my mileage and drive carefully. I am therefore low risk and save you money, but you need to revisit your lapse in service. Am seriously considering leaving you soon...Lemonade didn t do me any favors.

Tip for consumers:
Grow up...

  • Burlington Coat Factory

2/13/23

Bought a pair of UNISA sandals at the Ventura Burlington Coat Factory outlet store. Within 6 months, they totally disintegrated...apparently made of plastc. Over the 6 months they d stretched, causing me to trip several times, and the last time, the thong mechanism between my toes totally pulled away from the sandal. I spreadeagled on the sidewalk almost hitting my head against a brick building. When I attaempted to return them for either the $18.30 or another pair of equal vale, the manager Justine said, Sorry, 45 days max and w/t a receipt I can t help. I showed her the deduction from my checking account dated 6/19/2022 and asked her to run the debit card thru the system, but apparently they purge after a few months. When I explained I d shopped at Burlington in the 90s and still wear the London Fog, Perry Ellis, Calvin Klein, Anne Klein coats and jackets that I paid 1000s for and would no longer do so, she tartly responded, We ll survive...the store makes more than 1000s a year.
She had a great opportunity to keep a return customer and blew it. I reported her and the incident to Stephanie at corporate customer complaints, but unlike with Marshall s, with whom a similar incident occurred, I am not sure I ll get anywhere. Marshall s manager profusely apoligized and offered a gift card. I have since returned to Marshall s. I won t return to BCF. Not in Ventura. The store loojs unkempt like a thrift market, not a place for savvy shoppers. I think the buyers need to review their UNISA products. I don t want to break my neck because of them.

This is now geared to a different clientele. I like quality, and am willing to pay more than $18.30 to get it. So...nice knowing you, but no dice.

Tip for consumers:
Buyer beware of what you buy!

Products used:
Sandals

Service
Value
Returns
Quality

Jeanne Has Earned 4 Votes

Jeanne K.'s review of MetroMile earned a Very Helpful vote

Jeanne K.'s review of Burlington Coat Factory earned 2 Very Helpful votes

Jeanne K.'s review of Premier Bank Card earned a Very Helpful vote

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