jean w.

I made $25.00, $20.00, $10.00 doing surveys for Survey Junkie, when I tried to redeem my funds, their system would not let me redeem, I call their #800 number and was told they know there is a problem and they are working getting it resolved. I had the same problem in September 2023. I called again and explained the issues I encountered, I can't get any of my funds, I tried adding the redemption to a visa gift card, the same way I've always done. Their system will not read my information, I spoke with someone at the #800 number, and again was told they are working on the issue. I told the person I needed the funds because I did the work, she told me, don't do the surveys. I asked her when will the system be fix, she said she will pass on the information. This has been 3 days now and I have not been paid for doing the work for survey junkie. Their site say within 2 hours, I tried calling again and they won't help me, I went on LinkedIn to see who I can email for this issue because they network team is on the site under DISQO, who is the owners of Survey Junkie. I have also sent photocopies of the issues I'm having with the site and they push me off to support. Also, now when I redeem, I don't get an email with the code I need to redeem or activate any of the payouts, I don't know if Survey Junkie is not paying anyone for their work, please beware of this site, it's like I no long exist in their system for survey's.: