US Appliance claims on their webpage that large appliance orders will be received in between 1 and 3 weeks time. This is simply false. Our delivery is scheduled 31 days after the order was placed, and we don't know yet whether it will actually come by then. We were never notified of any delay and it was only through repeated phone calls that we were told anything. We only received the correct date that the order was even shipped from their store after the third phone call. The prices are reasonable, but the customer service is poor.