I ordered replacement parts for my Porter Cable 20 volt sawzall on December 29 2023and its been almost 1 month to this day Jan 26 2024 and no parts. I canceled my order after talking to a service rep and she said some parts were back ordered. I had NO indication of that when I ordered and no update from them at all. This company used to be reliable but no more. I will NEVER order from them again.
Thank you for your review. We appreciate your feedback. We have recently moved our main distribution centre, and experiencing longer shipping times than usual. We are very sorry for this, and we are doing everything we can to get caught up and get your shipments out to you as quickly as possible and thank you for your patience.