I have used UShip 3 times. My most recent experience was earlier this month when I purchased a bar from someone in Seattle and had it shipped to Orlando. As with my previous experiences, UShip was very easy to use and the shipper (Vintage Movers) communicated in a timely and responsive manner. They key to having a good UShip experience imo, is to manage your expectations and be a bit flexible. You aren't going to get daily communication from the driver. If they agreed to a specific delivery window, then they'll deliver within that window but you my not know exactly when until the day before. I haven't been disappointed and it's certainly less expensive than the big moving companies.