The salesman told me when I signed up I would get 100 pages of sent faxes each month. NEVER told me about "duration". So it has nothing to do with the pages you buy, but how long it takes (and only they can figure that out) for those to be sent. They're happy to tell you that buried in the small print in the contract (and they all know right where it is when you challenge them) that, hey, you signed up for it. It's right there in the contract. Utter BS. The worst or the worst type of company. Stay away.