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In a nutshell, I booked a flight with OPODO including insurance attached in case i need to cancel, when i did need to cancel the process is to phone takes about 30 minutes and costs a bomb to tell them you want to cancel as its in the states. Then i have since had at least 2 months repeatedly trying to get my refund, again you have to wait for ages to speak to anyone, to make it worse they ask you for your bank details on a no reply email! Never ever will go anywhere near this company again!
Jeffrey C.'s review of Opodo earned a Very Helpful vote
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Hello Jeffrey,
I apologise that, on this occasion, your experience of Opodo was not entirely satisfactory.
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.