Ordered family history report for 1$. They accept only MC or VISA. I used VISA. Was informed I would receive access info via e-mail within 10 minutes. No e-mail arrived and
I checked my credit card activity. 2 new charges pending. One from carinfocom $. 49 and one from myinfocom $. 50. I called visa and reported the situation and was told that if the charges had cleared that other larger charges probably would have followed.
Hello Jeff,
We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@familyhistory.us.org if you would like to obtain a refund for the charges you have incurred.
Best Regards,
David Wilson