The US company person I talked with was an appraiser, so she knew the value of our vintage and antique items. The local person was not very knowledgeable about items, more of an organizer for people clearing out houses. She charged by the hour, and after all was done, we didn't even clear $100 for literally thousand of dollars of antiques. The Lots she grouped were so large that adequate descriptions were not possible. Also, the number of "eyes on the auction" was pathetically small.