This company is a scam. I ordered a personalized sweater on 11/22 finally on 12/6 I received an email a table was created for shipping with tracking information. The tracking states waiting for merchandise from vendor. It is now 12/ 20 amd multiple emails back and for as there is no phone number for this company and they will not refund me and keep telling me tracking MIGHT be wrong and wait 3-5days after shipping for item. How can I wait when they never shipped item. Multiple requests for my refund with no resolution. Going through PayPal to get my money back. Please don't order anything from this company.