Jeneyus P.

My experience with 5cloudhost.com has been a complete disappointment and frustration.

I signed up with them, enticed by their "30-Day Money-Back Guarantee." When issues arose and I requested a refund following their policy, I expected a smooth process.

Instead, I encountered a never-ending cycle of frustration. It's now September 27,2023, and my refund request made on August 11,2023, remains unresolved, well past their own guarantee period.

Their customer service has proven entirely unhelpful. They consistently redirected me to their billing department, with whom I've had no contact, while ignoring my straightforward question: How can I obtain the refund I'm entitled to as per their policy?

I've sent numerous emails and still, no progress. It's clear that customer satisfaction is not a priority for 5cloudhost.com

My advice: Stay away from 5cloudhost.com They don't uphold their own promises, and I wouldn't wish this experience on anyone.