We accidentally purchased tickets for the wrong date for Cirque De Soleil. You can clearly see we never used our tickets and can see their error. The fact we spend so much money on tickets and LasVegas.com will not support, refund, or even talk with us on the phone to find some sort of resolution. It is very frustrating. We will tell everyone we know to not purchase any sort of tickets or anything through Las Vegas.com If there is any issue, they wash their hands of you and will not help you or try to find a resolution