I needed a plumber, went online to Oneflare, who gets you in contact with the trades to do the job. I got a call right away from ABCO Plumbing. I explained what needed to be done (which was to fix a toilets constantly running cistern). The owner, Alex said he would send one of his plumbers around that day as they were doing work in the area. I noticed they were licenced and had very good reviews, so I trusted the service. His employee came over, inspected the toilet, he brought no tools or paperwork other than a fridge magnet (at this point NO work had been done at all), and said he needed a spare part. He called the owner who said he himself would return the following day at between 17:00 and 17:30 (19/11/19) to do the job. After chatting with the owner clarifying what it would cost on the phone, I was instructed to give his plumber $100. I asked for a receipt, and was told he had no paperwork with him, but I would get one when they returned. They never returned or arrived the following day, and will not answer the phone. They have been uncontactable. I have tried calling numerous times over the past day, with their message bank saying this message bank is full, please try again later'. This can only be described as a blatant act of theft.
Dear jen n.,
We are sorry to hear that.
We will refund any items that you are not completely happy with when you return it to us in salable condition to our warehouse within 14 days of receipt. Due to hygiene reasons, we cannot offer refunds on pierced jewelry, underwear or swimwear, unless the items are visible defects. More details about return policy, you can refer to link, https://www.yoins.com/Yoins-Return-Policy-a-20.html.
If you are not satisfied with the items you received, we can arrange to exchange or refund. Please log in the link (https://www.yoins.com/index.php?com=customer&t=orderList) within 30 days to submit return application and we will reply within 24-48 hours. Please describe your problem and send us some photos of the defective parts, so that we can diagnose the problem quickly and provide you reasonable solution.
For any further assistance or necessity do not hesitate to contact us.
Best regards,
Yoins team