I had over $100 in credit at NastyGal, and they always treated me well as a customer. Apparently Sophia whatsherface sold the company--I think due to bankruptc--and let these CROOKS take over. I couldn't log into my account so I sent numerous emails with multiple idiotic women telling me to get in touch with my bank for the refund. Here is what one idiot replied to me when I told her my bank will not just hand me money that NastyGal decided to steal from me..."Thanks for getting in touch with us, we really appreciate your email.
We understand how frustrating this must be for you and we are really sorry this has happened to you.
As you know of the change over in management at Nasty Gal, this has caused us to not be able to have a look at any previous orders.
Therefore we are unfortunately unable to help any further with this query.
All we can advise is to speak to your bank about a charge back for the money.
Again, we sincerely apologize to you and we hope you can understand.
If there is anything else, don't hesitate to get back in touch."
$#*! them, f**k this company, f**k Sophia Amoruso for letting it go to sh*t and not warning her loyal customers. You'd think she'd care if we were stolen from. Never shopping here again and making a post about it so no one else I know does either.