Won't update. Constantly says "new update not allowed". Customer service unresponsive to help resolve. Does NOT show deleted texts from iPhones, only Androids. Dishonest advertising and promises.
This sounds infuriating and we’re sorry that this has been your experience. Our goal is to deliver the best monitoring tools parents can use to keep their tweens and teens safe.
The service we offer is technologically difficult and at times there are issues that interfere with our offering. Our team works very hard to resolve technical issues as quickly as possible. Best, the TeenSafe team
Jenn Has Earned 3 Votes
Jenn B.'s review of TeenSafe earned 3 Very Helpful votes
Greetings Jenn,
This sounds infuriating and we’re sorry that this has been your experience. Our goal is to deliver the best monitoring tools parents can use to keep their tweens and teens safe.
The service we offer is technologically difficult and at times there are issues that interfere with our offering. Our team works very hard to resolve technical issues as quickly as possible. Best, the TeenSafe team