Jenn B.

I'm writing a review about BeautyKinds not the product although the product is great. BeautyKind has a great many bad reviews online. The fear that I would share the same experience set in upon reading those reviews after I had made my purchase. However, I had a great experience with this company. In fact I called because my shipment that I had paid extra to deliver faster had not shipped. It was because one of the free products that I was promised was not available and they were waiting for it in the warehouse before it shipped. They made sure they stayed in contact with me and called and addressed my concerns. I not only received the free gift but they added an extra free gift and I believe it's for the inconvenience. They also refunded my express shipping cost. The items I bought were gifts so I can't review the items but I can tell you this company seemed to go above and beyond to address my concerns and keep me a happy customer.