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Terrible customer service. Sun Basket takes forever to respond to emails and concerns. They advertises that the food is organic, but no, in order to get the organic food in your subscription, they upcharge you from their base rate unlike other food subscription companies that offer far better customer service and only offer organic food and don't upcharge you for it. These folks are not interested in providing good customer service. Don't do it.
Jennifer D.'s review of Sunbasket earned 2 Very Helpful votes
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Surprised to find organic ingredients have been switched out for non-organic when I opened up my...
Hi Jen, we apologize for your experience. We are committed to providing the best organic produce, antibiotic- and hormone-free meats. We also offer the option to order organic meat and poultry, including grass-fed, grass-finished beef on select recipes. So we may further look into your experience, we've sent you a direct message.