Jennifer E.

I've been a long time customer and have asked that my items by shipped without signature required. I live 50 miles from the UPS hub and work full time. It is a nightmare to go there for pick-ups. BH requires an in person signature so I can't even leave it at the door. They refuse to honor my request, even for a small box of balm and lipsticks. When I asked again about the signature requirement I got a form letter response. I've spent thousands of dollars with this site which will now go elsewhere. Their threshold for signature required is so low that almost every order qualifies.