After waiting months my 2 lift desks came without the actual lift kits. It is impossible to assemble the desks without the kits. I called, texted and emailed over and over, each time they gave me different bogus reasons why they were not sending the missing lift kits. Now they want me to purchase the lift kits for an extra $890 per kit. Time to go to the Better Business Bureau and report these frauds. I will continue to text and email until I get the 2 kits, so they don't get away with ripping off consumers.