Jennifer S.

I put in an application to adopt precious the beginning of September. I then received a call on the 13th and the gal stated that I was approved for the adoption! YAY… or not. I was contacted the next day from a lady named Tracy. She told me that unfortunately she had an adopter that she was unaware of. Ok… I let it go at that point. I was then contacted on the evening of the 20th by a gal named Dallas who at the time had precious in her home. Dallas asked if I was still interested in adopting precious. I was so very excited for this news. Come Thursday and I didn't hear from Dallas with the adoption contract. I contacted her and she informed me that unfortunately she no longer worked for Denkai any more and then gave me the information for a gal named Alaina. I contacted her and she was so sweet. I got the contact on Friday. Filled it all out and submitted it back. She said she would get back to me once she spoke to her boss (who was on vacation at the time) to get permission to use a vehicle to meet me somewhere so I could pickup precious. Later Friday evening I was contacted yet again by Tracy stating that she "told me" there were a FEW adopters ahead of me! WHAT?!?! I have now been contacted TWICE stating that I was approved and for whatever reason Tracy stopped everything and LIED to me. There were never any other adopters before me. If there were, she would be with them at this point. They wouldn't now be looking for fosters! I begged Tracy not to do this. That precious would be going to a great and loving home. I told Tracy that precious was going to be paired with my autistic daughter. Once precious got settled we were going to get both precious and my daughter special training so precious could be a service animal and be with her forever human. I had vet care already set up for her… everything. Tracy still didn't budge. So, I then contacted Floss! Unfortunately, Floss was on vacation. I texted her on Friday evening letting her know what was going on. I didn't get a response. Yes, I knew she was on vacation (last 2 days). However, you would think that being the owner and there was an issue you would do something about it. Especially, when Floss was the one that gave Dallas the go ahead to approve me to adopt her. Seems pretty cut and dry to me. Only would have taken 10 min out of her vacation. Unfortunately, that didn't happen. I messaged her again on Saturday. At which point she contacted me and stated that she would look in to things first thing Monday morning. Monday comes around and it's now 3PM and nothing from Floss. I totally understand she just got back. They are getting ready for the clinic they are running for their community (awesome they do this). Again, just shoot me a text, give me a quick call, something. This time she tells me she's trying to get through all of this information and she will get back to me "maybe tomorrow". Well, it's now tomorrow (27th) and I'm starting to loose my patients at this point. I sent Floss another text at around 11:30am. 4pm rolls around and still no response. So, I texted her and told her that I feel that I have been super patient at this point and that I will be writing reviews and calling the news letting everyone know that I feel they (especially Tracy) are discriminating against the fact that I have 5 special needs people in my home and 3 dogs (2 of which service 2 out of my 3 autistic children). Surprise! I sure got a response from that text with in 30 min. This time she's now stating that she takes this text as though I am no longer interested in adopting Precious (this wasn't a priority to her anyway) and that if I proceed with my THREAT that she will be "forced to take legal action for defamation of character". There are no threats from me…. Only honesty and KINDNESS. Precious and our family could have all been together by now. Precious would be getting so spoiled and loved on like crazy right now. Unfortunately, for whatever reason Tracy filled me with nothing but lies about other adopters and Floss brushed me off and then used Precious as a pawn.