Jennifer V.

I purchased unlock service for iPhone 6 on 6/27/17 for $106. On 8/2/17, the unlock was still pending and I wrote asking for a status update. I received a non-specific, wishy-washy response. When 60+ days passed without progress, I requested a refund. I emailed the company 9/3,9/13,9/18,9/21, and 10/11 making this request. NO ONE will even acknowledge receipt of my correspondence. As soon as I can find their postal address (which is probably purposely secreted somewhere in the small print) I am reporting them to the Better Business Bureau. Maybe that will get their attention.