I purchased the Elite Logo Package. The initial contact was good, but after that things broke down. I kept getting switched to different people, so I never knew who was handling the project. They were not responsive to emails/questions. Often they would not respond for weeks at a time. They kept trying to charge me more for things already included in the package. I was so glad I kept all the emails I received from them so that I could show them what they said before. They did end up producing a nice logo that we're very happy with. They didn't deliver anything else paid for the in package. I got tired of trying to chase them down and just went to Vistaprint to develop my own business cards, stationary, brochures, etc. I would not recommend doing business with them!