Jennifer W.

I purchased tickets 7 months in advance for a concert and was told that the tickets would be delivered electronically to my phone 24 hours prior to the event. The morning of the event, I received an email from BigStub stating that there was a technical problem and they could not issue tickets, but they did offer me different seats (does not make any sense to me)! I tried to contact them and was on hold the first time for 45 minutes and the second time for 1 1/2 hours and was then disconnected. I believe they resold my tickets in order to get a higher price. I was very disappointed and will never use them again. I will continue to spread the word to my family & friends and do not recommend them to anyone.