Jenni V.

I made a mistake when booking my flights from Brisbane Australia to Entebbe Uganda and from Entebbe to Nairobi by not putting in me amd my friends middle names. Disputes numerous emails and calls to Opodo I was given the run around and now have had to book through an alternative company thereby loosing my over $2000 that was paid. I feel really upset as although I made the mistake I should have been able to add our middle names. I was prepared to pay any administrative cost but was not given the chance. So if you don't want to risk making a mistake when you book via Opodo then don't use them. You will not get a chance to remedy your mistake.