Recently they shipped me two FILTHY USED BIKINIS. I took a picture & emailed them 3 times, no response. I called customer service 4 times, each time holding for upwards of 25 minutes, only to get an answering machine. It's the principle I'm so upset about, i don't care how affordable their clothes are but if you're not owning up to your mistakes then I need to inform customers out there so they don't get duped like I did. Go shop with Pretty Little Thing or Fashion Nova, they inspect ALL items prior to shipping, they have TOP NOTCH customer service as well. I have shopped with Ami for over 5 years & I've let other minor issues slide MANY times but enough is enough. I will NEVER shop with Ami Clubwear AGAIN and I will be sure to tell all my girlfriends about this as well.