I order form Sam`s club SHIPPED by Sam`s club, and when an empty box arrives, not completely empty, the packing slip says " All risk of loss with respect to goods sold hereunder shall pass to the buyer upon delivery to the carrier"! Sam`s club got my money tho and won`t refund it! $5 spoons.1 star was the lowest choice, would`ve involved the police if I thought it would have mattered! Membership cancelled, CC cancelled, losing my business won`t effect them, but it will effect me :)