I spent quite a lot of money for 2 separate projects. First one literally got a 0/100. They only sent me answers with no explanations, a document with 30 words. When I asked them why they only sent me answers without explanations they said cause I didn't clarify. They should know better than me that they need to send explanations, this is a homework! So for this reason, they refused to give me a refund. Thank god the answers they provided me with were all wrong. I got my paper back, along with the real answer key. Sent it to them as proof that I got a 0. They were still refusing to refund me. After a week of bugging them I finally got the refund.
Second paper: I got a 60%, all answers were wrong, some of the calculations were correct and the grader honestly was too nice to give me that grade. Result: i got the worst grade of the class, by far! I will not ask for a refund for this project cause talking to them is just a burden worse than the price I paid. Also I know they will come up with an excuse and refuse to pay me the refund
Hello, Jeremy! We are really sorry to hear that you had such a frustrating experience. Please, share your email or order number so that we could investigate the case ASAP.