Jerome P.

Let's see: the driver was there on time and everything seemed to go well. But when we arrived the driver claimed we had spoiled the interior of his car with chewing gum (no one ate or had any chewing gum) and ended up driving away with one of the traveller's purse.

He was only willing to return the purse with credit cards and driver's license if we paid a 'cleaning fee' (the ransom). We didn't. Ziptransfers was not the least bit interested in any of this. They would not talk to the driver, would not take him off their driver's list or show any support.

We will never use this 'business' again.