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I have received messages from VB employees (Kristy/Nicole) asking for my input and/or questions. I only received scripted online form letters - never a human reply. UNACCEPTABLE!
Jerry R.'s review of ViewBug earned a Very Helpful vote
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Hi Jerry,
We sincerely apologize for any messages or inbox communications that have come across as impersonal or scripted. We do have an active Member Support Team (of real live humans:-)) at members@viewbug.com who are definitely able to assist and are willing to hear any concerns and even constructive feedback. We recognize that there is always room for improvement and we do genuinely care about our community. If you're interested, please feel free to contact our team at the email address above.